Welcome to CoilPilot

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Frequently Asked Questions (FAQ)

• How does the AI disease detection work? CoilPilot uses on-device and cloud-based machine learning models to analyze the photos you take of your frames. For the best results, ensure your photos are well-lit and in focus.

• Do I need an internet connection at the apiary? Core features, including logging your hive inspections and saving offline notes, work entirely without an internet connection. AI image analysis may require a connection depending on your device, and data will sync automatically once you are back online.

• How do I delete my data or account? You can request complete deletion of your account and all associated apiary data directly within the app by navigating to Settings > Account > Delete Account.

• Can I export my hive inspection logs? Yes. You can export your data in CSV format from the Settings menu to keep your own backups or share them with other beekeepers.

Troubleshooting

• The app crashes when opening the camera: Please ensure you have granted CoilPilot permission to access your camera in your iPhone's Settings > Privacy & Security > Camera.

• Location services aren't working: CoilPilot uses your location to provide accurate local weather and log apiary sites. Check that location permissions are enabled under Settings > CoilPilot > Location.

Contact Us If you need further assistance, experience a bug, or have a feature request, we are here to help.

• Email: spercin@gmail.com

• Response Time: We aim to respond to all inquiries within 24–48 hours.